Customer reviews

“Our upstairs bedroom was the room we dreaded on warm evenings. We talked through where the air would blow before choosing the position. Being shown the timer properly was especially useful.”

“I wanted something for the office rather than the whole house. The explanation was straightforward and the proposed pipe route was much neater than I had expected.”

“A tidy visit and a clear explanation of what had been cleaned. I also found out how to remove the filters myself without forcing the cover.”

“The unit had started dripping, so I was worried it would need replacing. It was helpful to have the drainage checked first and the findings explained before agreeing to any work.”

“We were quite particular about how the unit would look above the furniture. Max was patient with our questions and helped us settle on a position that made sense for the room.”

“The useful part was discussing winter mornings, not just summer cooling. I now understand the settings instead of turning everything up and hoping for the best.”

“Good communication about access and where the equipment would go. There was a bit of drilling noise, as expected, but everything was covered and the room was left tidy.”

“Easy to arrange around a working day. I appreciated the written notes afterwards, especially the small things to watch for before the next service.”

“We asked lots of questions about heating the extension and keeping our existing radiators. The answer was practical and did not assume we needed to change the rest of the house.”

“The outdoor unit position needed more thought than we realised. Access, noise and keeping the front of it clear were all discussed before a location was suggested.”

“I liked having a clear list of what to check with the building manager first. It made the next steps feel manageable rather than rushing into an installation.”

“Our older system was making an intermittent noise. I explained when it happened and showed a short recording. The diagnosis felt methodical, with the options set out clearly.”

“Our upstairs bedroom was the room we dreaded on warm evenings. We talked through where the air would blow before choosing the position. Being shown the timer properly was especially useful.”

“I wanted something for the office rather than the whole house. The explanation was straightforward and the proposed pipe route was much neater than I had expected.”

“A tidy visit and a clear explanation of what had been cleaned. I also found out how to remove the filters myself without forcing the cover.”

“The unit had started dripping, so I was worried it would need replacing. It was helpful to have the drainage checked first and the findings explained before agreeing to any work.”

“We were quite particular about how the unit would look above the furniture. Max was patient with our questions and helped us settle on a position that made sense for the room.”

“The useful part was discussing winter mornings, not just summer cooling. I now understand the settings instead of turning everything up and hoping for the best.”

“Good communication about access and where the equipment would go. There was a bit of drilling noise, as expected, but everything was covered and the room was left tidy.”

“Easy to arrange around a working day. I appreciated the written notes afterwards, especially the small things to watch for before the next service.”

“We asked lots of questions about heating the extension and keeping our existing radiators. The answer was practical and did not assume we needed to change the rest of the house.”

“The outdoor unit position needed more thought than we realised. Access, noise and keeping the front of it clear were all discussed before a location was suggested.”

“I liked having a clear list of what to check with the building manager first. It made the next steps feel manageable rather than rushing into an installation.”

“Our older system was making an intermittent noise. I explained when it happened and showed a short recording. The diagnosis felt methodical, with the options set out clearly.”